At Salerno & Beyond, we respect your privacy and are committed to protecting the personal information you share with us when visiting our website, submitting a booking inquiry, requesting information about our accommodations, curated journeys, local experiences, or contacting us directly.
 
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.


1. Who We Are

Salerno & Beyond offers accommodation, booking assistance, curated travel experiences, and local journey planning in Salerno and the surrounding regions of Campania, including the Amalfi Coast, Pompeii, Paestum, Cilento, and other nearby destinations.
Stay in Salerno

2. Information We Collect

We may collect personal information when you visit our website, submit a booking inquiry, contact us, request a curated journey, join our selection, or work with us.

This information may include:

• Your first and last name

• Email address

• Phone number

• Check-in and check-out dates

• Number of guests

• Preferred rental or accommodation

• Travel preferences or special requests

• Comments or messages submitted through forms

• Property owner or partnership information, if you contact us through “Join our selection” or “Work with us”

• Technical information such as IP address, browser type, device type, and website usage data

We only collect information that is necessary to respond to your request, process your inquiry, improve your experience, or provide our services.

3. How We Use Your Information

We use your personal information to:

• Respond to booking inquiries

• Confirm availability, rates, and accommodation details

• Communicate with you before, during, or after your stay

• Help arrange private tours, transfers, curated itineraries, or local experiences

• Personalize your travel recommendations

• Process partnership, property owner, or collaboration requests

• Improve our website, guest experience, and customer service

• Maintain website security and prevent spam or abuse

• Comply with legal, accounting, tax, or regulatory obligations

We do not sell your personal information.

4. Booking and Third-Party Platforms

Our website may use third-party booking, property management, payment, or communication platforms, including Lodgify, to help manage accommodations, availability, reservations, and guest communications.

When you make a booking or submit information through an integrated booking system, your information may also be processed by that third-party provider according to its own privacy policy and terms.

We recommend reviewing the privacy policies of any third-party booking or payment platform used during your reservation process.

5. Google reCAPTCHA

Our website may use Google reCAPTCHA to protect forms from spam and abuse. This service may collect technical information such as your IP address, browser details, device information, and interaction behavior to determine whether a form submission is made by a human user.

Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and understand how visitors interact with our pages.

Cookies may be used for:

• Website performance and security

• Booking functionality

• Analytics and visitor behavior

• Language or region preferences

• Marketing or retargeting, where applicable

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

7. Marketing Communications

If you subscribe to updates, request travel inspiration, or agree to receive communications from us, we may send you emails about accommodations, curated journeys, destination inspiration, offers, or relevant updates.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
We will still be able to send you essential service-related communications regarding an active inquiry, reservation, or stay.

8. Legal Basis for Processing Personal Data

If you are located in the European Union or European Economic Area, we process your personal data under applicable data protection laws, including the General Data Protection Regulation. The GDPR protects personal data and applies to both automated and manual processing when personal data is organized or stored.

We may process your personal information based on:

• Your consent, such as when you submit a form or subscribe to communications

• Contractual necessity, such as when processing a booking or travel request

• Legitimate interest, such as improving our website, responding to inquiries, and protecting our services

• Legal obligation, such as tax, accounting, or regulatory requirements

9. Sharing Your Information

We may share your information only when necessary to provide our services or comply with legal obligations.

This may include sharing information with:

• Booking and property management platforms

• Payment processors

• Tour guides, transfer providers, or trusted local partners

• Website hosting and technology providers

• Analytics or security tools

• Legal, tax, or regulatory authorities, where required

We only share the information necessary for the specific purpose involved.

10. International Data Transfers

Because some of our service providers may operate outside Italy or the European Economic Area, your personal information may be transferred internationally.

When this happens, we take reasonable steps to ensure that your personal data is handled securely and in accordance with applicable privacy laws.

11. How Long We Keep Your Information

We keep your personal information only for as long as necessary to fulfill the purpose for which it was collected.

For example:

• Booking and guest communication records may be kept for reservation, service, accounting, or legal purposes

• Inquiry forms may be kept for follow-up and customer service purposes

• Marketing information may be kept until you unsubscribe or request deletion

• Technical and analytics data may be retained for website performance and security analysis

When information is no longer needed, we delete it or anonymize it where appropriate.

12. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, email system, or online platform can guarantee absolute security. We encourage you to avoid sending sensitive personal information through unsecured channels unless necessary.

13. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent where processing is based on consent

• Object to certain types of processing

• Request restriction of processing

• Request a copy of your personal data

• Lodge a complaint with a data protection authority

We may need to verify your identity before fulfilling certain requests.

14. Children’s Privacy

Our services are intended for travelers, guests, property owners, and adults making accommodation or travel arrangements. We do not knowingly collect personal information from children without appropriate parental or guardian consent.
If you believe a child has provided us with personal information, please contact us so we can review and delete it if necessary.

15. Links to Other Websites

Our website may contain links to third-party websites, booking platforms, travel partners, tour providers, or external resources.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read their privacy policies before providing personal information.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, website functionality, or data practices.

The updated version will be posted on this page with a revised “Last updated” date.